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Klotron support is built around one simple premise, we work
with people - not just an account, phone numbers, or account
number. Each of our clients is assigned a real person to contact for support. This person leads the support team
is responsible business. Forget hold music and the five-tier voice-prompt gauntlet, with Klotron you can call someone you know.
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- Real people, not just
a phone number you call
- Immediate notification of
outages, changes, and updates
- Five
ways to receive alerts: e-mail, pager, PDA, SMS messaging,
and new smart watches
- Track progress on your open tickets in real time
- Mobile and Web-based tools with no complicated system to learn
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Beyond generalists to support network outages, we have specialists to support custom applications, as well as application support for server operating systems, SQL DBA support and server maintenance.
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